Consumer Notice Required

California Code of Regulations, Title 16, sections 1566 and 1566.1 requires a Consumer Notice be posted in each optometrist office in a conspicuous place for consumers to see. The Consumer Notice must contain the following minimum information:

CONSUMER NOTICE

Eye doctors are required to provide patients with a copy of their ophthalmic lens prescriptions as follows:

• Spectacle prescriptions: Release upon completion of exam.
• Contact lens prescriptions: Release upon completion of exam or upon completion of the fitting process.

The practice of optometry in California is regulated by the Board of Optometry. The Board of Optometry receives and investigates all consumer complaints involving the practice of optometry. Complaints or grievances involving a California-licensed optometrist, should be directed to:

BOARD OF OPTOMETRY
DEPARTMENT OF CONSUMER AFFAIRS
2450 DEL PASO ROAD, SUITE 105
SACRAMENTO, CA 95834
PHONE: 1-866-585-2666 OR (916) 575-7170
EMAIL: OPTOMETRY@DCA.CA.GOV
INTERNET: WWW.OPTOMETRY.CA.GOV

In addition, as part of AB 684, BPC section 2554 was amended to require Registered Dispensing Opticians to post a similar consumer notice. A printable version of the RDO Consumer Notice is here.

All California licensed optometrists may obtain a printable version of the Optometrist Consumer Notice here.